Start with no line on the reel.
1. Put the end of the line through the guides down the pole.
2. put the end throught he hole in the reel.
3. Secure the end of the line to the spool of the reel.
4. Put the cover on the reel.
5. Turn the handle on the reel until it is full.
6. All done.

try a website called ……….www.worldseafishing.com………
on there is a website that is for the fishing “fraternity ”
go to a subsection on the tool bar ……..forums………
and ask your question there. i,m sure you will get a true answer as this website is just for fishermen as regards to yahoo just getting anyone trolling the web and speaking shi+e for two points.
as for your original q, no sorry i dont know how to sort your problem out but hopefully WSF will do.

This link is for Baitcasting and Spinning reels and has the basic info., you’ll need however with you havin’ a Spincast, just scroll down to paragraph 9 and it will explain procedure on your type reel. Much easier than my typin/explainin’ < ' ( (( > <

Note: Instead of usin’ a pencil on the line spool I’ll lay it on the floor with the brand label facin’ up ~ course I haven’t re-spooled a close face/spincast in a lonnnnng time so maybe the pencil method be better. Whatever way ya’ go with I’m sure you’ll get it. Might suggest ya’ purchase some new line~ Cap/cover on reel will have what pound test your specific model reel accepts and how many yards of it (hope ta’ H _ _ l I haven’t thorughly confused ya’?) …

Update: Haaaa’ but, seriously I think that Blazer 1 has the best idea especially seein’ that ya’ just purchased it! Besides you can ask some un-answered questions you may have regardin’ it ;)…

Take it back to the store and start over!